Shipping Policy
At Orthogear Surgical, we are committed to providing fast, secure, and reliable worldwide shipping of high-quality surgical and dental instruments. Every order is handled with strict quality assurance, careful inspection, and professional packaging to ensure safe delivery to our global clients.
🌍 Global Shipping Coverage
We proudly offer worldwide shipping through trusted international courier services.
Our logistics network serves:
- Hospitals & Clinics
- Dental Surgeons
- Distributors
- OEM / Private Label Clients
We ensure timely and safe delivery across all major regions including the USA, Europe, Middle East, Asia, and other international destinations.
📦 Order Processing Time
All orders undergo strict quality inspection and packaging procedures before dispatch.
| Order Type | Processing Time |
|---|---|
| Standard Orders | 7 – 12 Business Days |
| Custom / OEM Orders | 8 – 15 Business Days |
| Bulk Orders | 10 – 20 Business Days |
📌 Processing time may vary depending on order complexity and customization requirements.
✈️ Estimated Delivery Time
Delivery timelines depend on destination and courier efficiency:
| Region | Delivery Time |
|---|---|
| USA & Europe | 6 – 12 Business Days |
| Middle East & Asia | 5 – 9 Business Days |
| Other Regions | 8 – 16 Business Days |
📌 Please note: Delivery time may be affected by customs clearance, local regulations, or unforeseen logistics delays.
📦 Packaging Standards
We use medical-grade, high-protection packaging materials to ensure:
- Product safety during transit
- Protection from moisture, dust, and damage
- Secure handling for international shipping
Every shipment is carefully packed to maintain instrument integrity and hygiene standards.
💳 Shipping Charges
Shipping costs are calculated at checkout based on:
- Destination country
- Order weight and size
- Shipping method selected
📌 Special free shipping offers may be available for bulk or contract orders.
🔍 Order Tracking
Once your order is dispatched, you will receive:
- Tracking number
- Courier details
- Real-time shipment updates
This allows you to monitor your shipment until final delivery.
🧾 Customs & Import Duties
Please note:
- Any customs duties, taxes, or import fees are the responsibility of the buyer
- These charges vary by country and are not included in product or shipping costs
📍 Company Information
Orthogear Surgical
Street No. 10, Hunter Pura, Kashmir Road
Sialkot – 51310, Pakistan